Unified Communications Specialist

6 days ago

Nagpur, Maharashtra, India beBeeExpert Full time ₹ 10,00,000 - ₹ 15,00,000

Role: Unified Communications Expert

Experience: 10+ Years

Location: Remote

Job Summary:

  • UC Architecture & Design: In-depth knowledge of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep understanding of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration: Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).
Required Skills and Qualifications
  • Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.
Benefits

Opportunity to work remotely.

Chance to deploy latest technologies in the field of unified communications.

Collaborative environment for problem-solving.

Professional development through training and mentorship.

Others

Design and implement reliable and efficient communication systems.

Collaborate with cross-functional teams to drive business outcomes.

Apply sound judgment and technical expertise to resolve complex problems.

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