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Product Operations Director

2 weeks ago

Chennai, Tamil Nadu, India ValGenesis Full time
ValGenesis is a pioneer in the life sciences industry, revolutionizing corporate validation activities with our digital validation lifecycle management system. As a Product Operations Director, you will play a critical role in shaping the company's platform-wide innovation strategy, grounded in customer outcomes and operational excellence.

About Us
We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. Our customers' success is our success, and we keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity's quality of life, and we honor that mission.

Your Role
You'll be responsible for leading cross-functional release and launch processes in agile environments, driving a culture of evidence-based decision-making through product discovery, experiments, and POCs. You will lead the product insights function using Pendo to analyze user behavior, adoption, and usage trends. Additionally, you will serve as the operational hub connecting Product, UX, Engineering, R&D, and Product Marketing, facilitating planning reviews, cross-team retrospectives, and executive updates.

Key Responsibilities
* Lead the orchestration of product planning, sprint cadences, release readiness, and post-launch reviews
* Own the end-to-end product release and launch process on a four-month cadence (or faster iterations where needed)
* Drive cross-functional launch planning, coordination, and execution across Product, Engineering, UX, Product Marketing, Sales, Customer Success, and Support

Requirements
* 3–6+ years in Product Operations, Technical Program Management, or Product Management
* Experience in platform-based SaaS or enterprise software organizations with multiple product lines
* Strong skills in using Pendo or similar tools to drive independent product insight and analytics

Why Choose ValGenesis
We're a team that works together, communicates openly, and supports each other without reservation. We think big and aim to become the number one intelligent validation platform in the market. If you're passionate about innovation and customer success, join us to shape the future of life sciences technology.