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1 week ago
Job Title: Cybersecurity Operations Specialist
Job Description:The role of a Cybersecurity Operations Specialist is to monitor, analyze, and resolve on-prem and cloud network security devices, security tools, and systems issues. This position will manage technical support requests directly from users as well as prioritize escalations from other team members and field engineers.
This position requires an in-depth understanding of how logical and physical connectivity issues can affect network and systems security posture and transaction quality.
Required Skills and Qualifications:- 3 or more years of work experience with a Bachelor's Degree or 2+ years of work experience.
- Work experience or training as a Network/Security Operations Engineer, network/security support analyst or experience across multiple technologies such as firewalls including web application firewall, proxies, distributed denial of service systems, data labeling and loss systems.
- Understanding of network monitoring concepts and management tools. Knowledge of systems, application, and fault monitoring toolsets namely Indeni, Splunk, Moloch, QRadar, Solarwinds, NetCool, or other similar platforms.
- Functional understanding of packet and protocol from firewall/and other systems through tools such as Wireshark to support troubleshooting activities.
This is a hybrid position. Employees in this role are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. The position involves shift work with 9-hour shifts between 7 AM and 7 PM based on the published schedule, to cover work 365 days a year.
We do not expect that any single candidate would fulfill all these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining us.
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