Solutions Architect

3 weeks ago

Bengaluru, Karnataka, India Toast Full time

About this role:

At Toast, we're building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a key member of our team, you'll play a crucial role in designing, implementing, and expanding Zuora subscription billing and payment solutions. You'll bring a solid understanding of the Zuora Billing application and APIs, as well as experience integrating Zuora with other systems.

About your responsibilities:

  • Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing and Zuora Payment
  • Develop and configure Zuora's Product Catalog, including rate plans and pricing models, to meet business needs and support billing processes
  • Ensure the security and integrity of Zuora's environment by implementing best practices and security measures
  • Experience with customizing Zuora using the Zuora API and ZOQL
  • Design and implement payment solutions using payment methods like Credit Card, Alternate Payment Methods (APMs), ACH, Direct Debit, etc.
  • Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization
  • Configure and manage notifications within Zuora to keep partners, both internal and external, informed of key events and updates
  • Customize and design invoice templates in Zuora to align with branding guidelines and meet customer requirements
  • Provide guidance on billing processes and best practices, using domain knowledge to drive optimal solutions

About your qualifications:

  • At least 8+ years of total experience, with 5+ years of experience with Zuora Billing
  • Experience with Zuora development, including Product Catalog, workflows, Security, Notifications, and Invoice Templates
  • Experience in translating requirements into technical specifications and solution design
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
  • Experience in data analysis, conversion and migration, interfaces and reports
  • Experience with customizing Zuora using the Zuora API and ZOQL
  • Lead and implemented Zuora Billing for 1 or more companies
  • Knowledge of internal controls best practices and SOX Compliance
  • Ability to learn new technologies as they become prevalent and widely implemented, decision-making, time management, and task prioritization
  • Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or equivalent

About our company culture:

We're a company that values diversity, equity, and inclusion. We believe that our employees are our secret ingredient, and when they are powered to succeed, Toast succeeds.

We're committed to creating an accessible and inclusive hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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