Senior Quality Assurance Specialist

2 weeks ago


Jalandhar, Punjab, India Seasec Recruiters Full time

    Senior Quality Assurance Specialist

At Seasec Recruiters, we seek a highly skilled Senior Quality Assurance Specialist to join our team. As a Senior Quality Assurance Specialist, you will be responsible for ensuring that our agents provide high-quality service and increase their efficiency through behavior modification and enhanced quality service to customers.

Main Responsibilities:

1. Developing Evaluation Programs

2. Keeping track of the key industry trends

3. Monitoring Customer Interactions

4. Calibration Sessions

5. Utilization of Technology

6. Training and Coaching

7. Compliance Monitoring

8. Driving Innovation and Optimizing Processes

9. Competition Analysis

10. Agent Engagement

11. Revenue Growth

12. Improving Overall Contact Center Efficiency

Requirements:

Minimum 2 years of experience

Salary: up to 25k



  • Jalandhar, Punjab, India Sporting Syndicate Full time

    About Sporting SyndicateSporting Syndicate is a leading Sports Goods manufacturer and exporter in India, based in Jalandhar, Punjab. Founded in 1960, the company has been driving India's Sports Goods industry.About the RoleWe are seeking a highly experienced Senior Quality Assurance Manager to oversee all aspects of quality assurance and quality control...


  • Jalandhar, Punjab, India Sporting Syndicate Full time

    About the CompanySporting Syndicate is a leading Sports Goods manufacturer and exporter in India, based in Jalandhar, Punjab, since 1960. We drive the country's Sports Goods industry with our expertise.About the RoleWe are seeking an experienced Senior Quality Assurance Manager to lead our Quality department and its operations. The ideal candidate will...


  • Jalandhar, Punjab, India Sporting Syndicate Full time

    About the RoleSporting Syndicate is seeking a Quality Control Engineer to join their Incoming Quality Inspection team. The ideal candidate will have at least 2 years of experience in QC and knowledge of tools like COPQ, ABC analysis, and RCA.Key ResponsibilitiesInspecting incoming raw materials and semi-finished goodsUsing QC tools to inspect itemsAssessing...


  • Jalandhar, Punjab, India Seasec Recruiters Full time

    Quality Analyst RoleThe Quality Analyst is responsible for ensuring that agents provide high-quality service and increase efficiency through behavior modification and enhanced quality service to customers.The key responsibilities of a Quality Analyst include:Developing Evaluation Programs to assess agent performance and identify areas for...


  • Jalandhar, Punjab, India Seasec Recruiters Full time

    Quality Analyst Role & ResponsibilitiesThe key role of the Quality Analyst at Seasec Recruiters is to ensure that our agents provide high-quality service and increase their efficiency through behavior modification and enhanced quality service to customers.Our ideal candidate will have the following essential functions and tasks:1. Developing Evaluation...


  • Jalandhar, Punjab, India Seasec Recruiters Full time

    Quality Analyst Role and ResponsibilitiesThe Quality Analyst is responsible for ensuring that agents provide high-quality service and increase efficiency through behavior modification and enhanced quality service to customers.Main Responsibilities:1. Develop and implement evaluation programs to measure agent performance.2. Stay up-to-date with industry...


  • Jalandhar, Punjab, India CAPITOL HOSPITAL Full time

    Clinical Nurse Specialist Job Description for Capitol HospitalAt Capitol Hospital, we're seeking a highly skilled and compassionate Clinical Nurse Specialist to join our team. As a Clinical Nurse Specialist, you will be responsible for providing exceptional patient care and leading our nursing team to deliver high-quality patient outcomes.Key...


  • Jalandhar, Punjab, India Soften Creative Solutions Pvt. Ltd. Full time

    Job Title: Senior iOS Software EngineerAbout the Job: We are seeking a talented Senior iOS Software Engineer to join our team at Soften Creative Solutions Pvt. Ltd. as part of our mobile application development initiative.Responsibilities:1. Design and Development: Design and build high-performance, scalable, and secure mobile applications for Apple's iOS...


  • Jalandhar, Punjab, India Naukripay Full time

    Financial Operations SpecialistNaukripay is seeking a detail-oriented Financial Operations Specialist to join our team. The ideal candidate will have a strong understanding of financial reporting, accounts management, and journal entries.Key Responsibilities:Prepare financial reports, including balance sheets and income statementsMaintain accounts receivable...


  • Jalandhar, Punjab, India Naukripay Full time

    Financial Reporting SpecialistNaukripay is seeking a highly detail-oriented Financial Reporting Specialist to join our team. As a key member of our accounting department, you will be responsible for preparing financial reports, including balance sheets, income statements, and monthly and quarterly budgets.Key Responsibilities:Prepare financial reports,...


  • Jalandhar, Punjab, India Naukripay Full time

    Financial Reporting SpecialistNaukripay is seeking a skilled Financial Reporting Specialist to join our team. As a key member of our accounting department, you will be responsible for preparing financial reports, maintaining accounts, and ensuring timely payment of invoices.Key Responsibilities:Prepare financial reports including balance sheets, income...

  • Medical Specialist

    2 weeks ago


    Jalandhar, Punjab, India ZealCross Private Limited Full time

    We are seeking a highly skilled Medical Specialist - Gastrointestinal Disorders to join our team at ZealCross Private Limited.The successful candidate will have expertise in diagnosing and treating a range of gastrointestinal disorders, including Crohn's disease, ulcerative colitis, and irritable bowel syndrome. They will also be responsible for...

  • Content Specialist

    5 days ago


    Jalandhar, Punjab, India Selfmade Recruitment Servies Full time

    We are seeking a highly skilled Content Specialist to create engaging and informative content for our clients. The ideal candidate will have excellent written and verbal communication skills, as well as strong research and analytical skills.ResponsibilitiesDevelop high-quality content for various platforms, including websites, blogs, social media, and...


  • Jalandhar, Punjab, India Omvish finder Full time

    Omvish finder is seeking a skilled English Language Training Specialist to deliver high-quality training to our clients. The ideal candidate will have a strong command of English and the ability to design and implement effective lesson plans.Key Responsibilities:Deliver English language training to individuals and groupsDesign and implement lesson plans that...

  • Area Sales Executive

    3 weeks ago


    Jalandhar, Punjab, India Reliance Retail Full time

    Job Title: Area Sales Executive - Beverages SpecialistReliance Retail, a leading retailer in India, is seeking a skilled Area Sales Executive - Beverages Specialist to join its team in Jalandhar. This is a mid-level, full-time position requiring a minimum of 4 years of work experience.Key Responsibilities:Develop and implement strategic sales plans to...


  • Jalandhar, Punjab, India CAPITOL HOSPITAL Full time

    **Job Title:** Healthcare Professional - Patient Care SpecialistAbout the Role:We are seeking a skilled and compassionate Healthcare Professional to join our team at Capitol Hospital. As a Patient Care Specialist, you will be responsible for delivering high-quality patient care and ensuring a positive experience for our patients and their families.Key...


  • Jalandhar, Punjab, India Omvish finder Full time

    At Omvish finder, we are seeking a skilled English Language Instruction Specialist to join our team.Key Responsibilities:Deliver high-quality English language training to individuals and groupsDesign and implement engaging lesson plans that meet learners' objectivesProvide constructive feedback and evaluation of learners' progressCreate a supportive and...


  • Jalandhar, Punjab, India Writo Education Pvt ltd Full time

    Job Title: Human Resources SpecialistJob Summary: We are seeking a talented and experienced HR professional to join our team at Writo Education Pvt. Ltd. As an HR specialist in the Education Management industry, you will play a crucial role in managing the human resources functions of our organization.Responsibilities:Assist with the full cycle recruitment...


  • Jalandhar, Punjab, India ZealCross Private Limited Full time

    About the RoleWe are seeking a highly skilled Gastrointestinal Health Specialist to join our team at ZealCross Private Limited.As a key member of our medical team, you will be responsible for diagnosing and treating patients with gastrointestinal disorders, including Crohn's disease, ulcerative colitis, and irritable bowel syndrome.Your expertise in...


  • Jalandhar, Punjab, India CAPITOL HOSPITAL Full time

    Job Summary: We are seeking an experienced Anesthesiologist to join our team at Capitol Hospital. As a Critical Care Specialist, you will be responsible for providing high-quality patient care in a fast-paced environment.Key Responsibilities:Assess and manage critically ill patients in the ICU settingAdminister general anesthesia, including preoperative...