Community Engagement Coordinator

1 day ago

Guntur, Andhra Pradesh, India beBeeCommunity Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Community Engagement Coordinator

Location: Hyderabad, India

Work Hours: Monday to Saturday, 9:00 AM – 6:00 PM

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Job Overview:

As a Community Engagement Coordinator, you will play a pivotal role in fostering a vibrant, collaborative community. You will be responsible for delivering exceptional member experiences, promoting engagement, and managing the day-to-day operations of the coworking space.

Key Responsibilities:

  • Member Relationships
  • Serve as the primary point of contact for members, ensuring all their needs are met promptly.
  • Address member inquiries and resolve issues efficiently to maintain high satisfaction levels.
  • Nurture strong relationships with members by actively understanding their requirements and feedback.
  • Tours & Onboarding
  • Conduct tours for potential clients, showcasing the coworking facilities, amenities, and membership options.
  • Lead the onboarding process for new members by providing orientation and helping them integrate smoothly into the community.
  • Community Development & Engagement
  • Plan and organize networking events, workshops, and social gatherings to encourage collaboration.
  • Facilitate meaningful connections and collaborations among members to strengthen the community.
  • Cultivate an inclusive, positive, and supportive culture that celebrates diversity and engagement.
  • Space & Operations Management
  • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.
  • Maintain the coworking space, ensuring it remains clean, fully functional, and well-maintained at all times.
  • Manage membership contracts, invoicing, and record-keeping to ensure smooth operations.
  • Marketing & Promotion
  • Collaborate with the marketing team to design and execute campaigns that attract new members.
  • Promote events, programs, and community updates through various communication channels.
  • Support strategies aimed at boosting awareness, driving engagement, and improving member retention.
  • Reporting & Analytics
  • Track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance.
  • Prepare detailed reports and share insights with management to support decision-making and operational improvements.
  • Conflict Resolution
  • Proactively identify and address member concerns with empathy and professionalism.
  • Mediate conflicts and resolve disputes in a constructive manner to maintain a respectful and harmonious environment.

Qualifications:

  • Excellent communication and interpersonal skills to build relationships with diverse members and create a welcoming community.
  • Strong organizational skills to manage operations and events of the coworking space.
  • Knowledge of coworking industry trends, community management best practices, and facility management.
  • Good communication and interpersonal skills, including spoken and written English.
  • Able to work independently and as part of a team in a fast-paced environment.
  • Proactive mindset with ownership and responsibility for assigned work.

Benefits:

  • Direct mentorship from the founder.
  • Competitive salary package.
  • Networking opportunities through startup events and industry meetups.
  • Generous leave policy (vacation, sick, and personal days).
  • Career growth and professional development opportunities.

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