Cloud Infrastructure Operations Specialist

7 days ago


Mumbai, Maharashtra, India Amazon Full time
About Us
We are Amazon Web Services, the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, empowering our customers to power their businesses.

Job Description
This role is for a Data Center Engineering Operations (DCEO) Engineer who will be responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment.

Responsibilities
- Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
- Generate change management requests & incident management tickets for DCEO activities.
- Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
- Establish documentation relevant to technical support of business & facility operations.
- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Assist in recruiting efforts.
- Support operating partners in the resolution of any infrastructure engineering issues


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