ServiceNow Business Intelligence Expert

1 day ago

Rajahmundry, Andhra Pradesh, India beBeeOrder Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Business Analyst - Order Management

We are seeking an experienced Business Analyst with a focus on Order Management to join our organization. This role will be responsible for acting as the link between stakeholders, product managers, and the implementation team.

Key Responsibilities:

  • Gather, analyze, and review customer requirements; maintain backlog in collaboration with product owners and vendors.
  • Ensure solutions align with ServiceNow best practices and propose alternatives where necessary.
  • Provide guidance on process improvements and platform capabilities.
  • Stay updated on ServiceNow product evolutions and share insights with the team.
  • Organize and support User Acceptance Tests (UAT), including preparation of key test scenarios.
  • Drive and support functional workshops with end-users, ensuring critical topics are addressed.
  • Work independently on assigned scope, collaborating with developers, peers, and management as needed.

Required Skills & Qualifications:

  • 6+ years hands-on experience as a Business Analyst / Product Manager / Product Owner on the ServiceNow platform.
  • Strong expertise in Order Management, especially the data model.
  • Experience with data activities, CMDB knowledge, and data migration from external tools into ServiceNow.
  • Strong grasp of functional aspects of data and ability to work with SMEs on mappings.
  • Knowledge of CSDM (Common Service Data Model).
  • Experience managing large data extractions and transforming them into ServiceNow target formats.
  • Familiarity with CSM/OM data model and best practices for data usage.
  • Knowledge of API Integration and ITIL processes.
  • Experience in large-scale transformation projects is a plus.
  • Good knowledge of Agile/SCRUM methodologies.

Domain Knowledge:

  • Expertise in CSM/OM processes and related data objects (accounts, sold products, functional products, CIs, contacts, contracts).

Soft Skills:

  • Strong workshop facilitation and demo presentation skills.
  • Excellent written and verbal communication in English, adaptable to different audiences.
  • Strong interpersonal skills, positive attitude, and collaborative mindset.
  • Ability to simplify complex concepts and clarify required changes.
  • Experience working in a distributed, multicultural team.

  • ServiceNow Expert

    2 weeks ago

    Rajahmundry, Andhra Pradesh, India beBeeservicenow Full time ₹ 23,04,000 - ₹ 30,24,000

    Job Opportunity: ServiceNow ExpertWe are seeking a skilled ServiceNow Expert to manage and optimize our ServiceNow platform across various modules.The successful candidate will lead system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across departments.Manage configurations, catalog items,...

  • ServiceNow Technical Expert

    2 days ago

    Rajahmundry, Andhra Pradesh, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 41,50,000

    About this role:As a ServiceNow CMDB expert, you will be responsible for designing, developing, and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. This is an exciting opportunity to lead a team of IT professionals in delivering world-class IT services.Key responsibilities include leading the design and development of...

  • Servicenow Expert

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 20,10,000

    Senior ServiceNow Platform EngineerWe are seeking a highly skilled and experienced Servicenow engineer to join our team. This is a full-time position based in Hyderabad.The ideal candidate will have over 10 years of experience in software development, with a strong background in the Servicenow platform and excellent programming skills. Additionally, they...

  • ServiceNow Technical Expert

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeSpecialist Full time ₹ 13,00,000 - ₹ 25,00,000

    ServiceNow Technical SpecialistRole Overview:We are seeking a skilled ServiceNow technical specialist to join our team. The ideal candidate will have experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations, and CMDB.Key Responsibilities:Design scalable solutions across the Compliance & Risk domains using Business and...

  • Senior ServiceNow Specialist

    4 days ago

    Rajahmundry, Andhra Pradesh, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: ServiceNow Lead DeveloperWe are seeking a highly skilled ServiceNow expert to join our team as a Lead Developer.Key Responsibilities:Develop and implement ServiceNow solutionsMaintain and improve existing ServiceNow configurationsCollaborate with cross-functional teams to identify and prioritize business requirementsProvide technical guidance and...

  • Expert ServiceNow Solution Architect

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 25,00,000

    Senior ServiceNow Developer Position OverviewWe are seeking an accomplished Senior ServiceNow developer to drive the creation of effective solutions.The successful candidate will have a strong background in ServiceNow development, including customization and configuration, as well as exceptional problem-solving and analytical skills.Main...

  • Senior ServiceNow Expert

    2 days ago

    Rajahmundry, Andhra Pradesh, India beBeedeveloper Full time ₹ 20,00,000 - ₹ 25,00,000

    Job DescriptionWe're looking for a skilled ServiceNow Developer to join our team.Aiming to deliver value through knowledge and talent by fostering a culture of excellence and investing in the development and well-being of its team members.Empowering our team to drive innovation and project success while ensuring business growth.Optimizing Time-to-Market and...

  • Highly Skilled ServiceNow Platform Expert

    3 days ago

    Rajahmundry, Andhra Pradesh, India beBeeDeveloper Full time ₹ 10,00,000 - ₹ 15,00,000

    ServiceNow DeveloperWe are seeking an experienced ServiceNow developer with at least 4 years of hands-on experience to join our team.The ideal candidate will have a proven track record in designing, developing, and implementing ServiceNow solutions, as well as a strong understanding of Strategic Portfolio Management (SPM) and SPM related...

  • ServiceNow Professional

    3 days ago

    Rajahmundry, Andhra Pradesh, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 20,10,000

    Job Title: ServiceNow ProfessionalThe ideal candidate will have hands-on experience with the ServiceNow platform and a deep understanding of its various modules.Key Responsibilities:Design and develop efficient solutions using ServiceNow's capabilities.Configure and customize the Service Portal to meet business requirements.Implement end-to-end solutions for...

  • ServiceNow Solutions Expert

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000

    ServiceNow Technical Lead Position OverviewThe role of ServiceNow Technical Lead is a key position within our organization, responsible for overseeing the team's technical operations and ensuring seamless service delivery to customers.This leadership position demands a unique blend of technical expertise, strong communication skills, and effective project...