Tech Lead, Technical Services Professional

2 weeks ago

Noida, Uttar Pradesh, India Fiserv Full time

You deserve to excel in a career that aligns with your passions and values – a career that brings you satisfaction and fulfillment. At Fiserv, we are a community of innovators driven to create value for our clients through leading technology, targeted innovation, and excellence in everything we do.

Responsibilities

  • Analyze current system setup data, configure, and verify it on new systems based on discussions with clients.
  • Take ownership of back-office work for assigned conversions and implementations.
  • Manage multiple clients and adhere to project timelines.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions in accordance with stated procedures.
  • Assist management in planning and designing improvements to business processes.
  • Use systems and data to resolve business issues in the most effective manner.
  • Analyze and identify root causes, providing input to solutions that lead to project success.
  • Communicate progress and potential problems to Project Managers for awareness and/or resolution.
  • Maintain tools used to ensure efficiency and effectiveness of the conversion process.
  • Work in late-night shifts to provide overlap with US working hours.
  • Provide post-implementation support for two weeks.

What you should know about Fiserv:

Fiserv is a global leader in payments and financial technology with over 40,000 associates serving clients in more than 100 countries. As a Fortune magazine's "World's Most Admired Companies" and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cybercriminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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