Community Engagement Specialist
1 week ago
Wholsum Foods (Slurrp Farm and Millè) is expanding globally and seeking a talented Community Moderator to manage and engage our online communities, primarily on WhatsApp, Facebook, and other social media platforms. As a dynamic and empathetic professional, you will play a pivotal role in shaping a community dedicated to empowering parents to make right food choices for their children.
We are looking for an individual who is passionate about nutrition and health, enjoys engaging with like-minded individuals, and is excited about building a supportive network for parents. The successful candidate will have excellent communication skills, a strong understanding of digital platforms, and the ability to work independently and coordinate with a cross-functional team.
Key Responsibilities:
- Actively moderate and manage interactions within our online communities to ensure a positive experience for all members
- Answer questions, provide support, and guide discussions aligned with community interests and direction
- Organize and participate in community activities, such as Q&A sessions, live chats, contests, and polls
- Collaborate with nutritionists, paediatricians, and brand advocates to arrange insightful sessions and expert content for the community
- Foster relationships with community influencers and encourage user-generated content
- Track engagement metrics, identify trends in conversations, and gather insights to continuously improve the community experience
Experience & Qualifications:
- 1+ years of experience in community management, social media, or customer engagement, preferably within the health, wellness, or parenting space
- A strong understanding of digital platforms, particularly WhatsApp, Facebook, and Instagram
- Ability to work independently and coordinate with a cross-functional team
What We Offer:
- Career growth and development opportunities with a fast-paced, dynamic, and innovative work environment
- Opportunities to work with a passionate team dedicated to making a difference in the food space
Estimated Salary: ₹600,000 - ₹800,000 per annum
Location: Gurgaon
Department: Marketing
Reports To: Community Manager
Job Type: Full-Time
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