Senior Automation Specialist
2 days ago
Key Responsibilities:Develop automation workflows using Microsoft Power Automate (Power Platform) and custom apps using Power Apps to digitize and streamline processes.Build and enhance interactive dashboards and analytics solutions using Power BI for data-driven decision-making.Integrate and automate cross-system workflows using Microsoft 365, ServiceNow, endpoint telemetry, and Azure services for a unified employee experience.Support change management efforts to ensure successful adoption of delivered solutions.
Requirements:7+ years in Digital Workplace, End User Computing or Automation/AI Solutions development.Proven track record of building automation solutions, AI integrations, and workplace orchestration in enterprise environments.Strong understanding of Microsoft 365 ecosystem, endpoint management, collaboration tools, automation/orchestration, and security compliance.
Core Technical Skillset:Automation & AI: Power Platform (Power Automate, Power Apps), Azure Logic Apps, infrastructure automation (ARM Templates, Terraform), workflow orchestration patterns, and Microsoft Copilot agent creation and integrations.Monitoring: Digital Experience Monitoring tools (e.g., Lakeside SysTrack, Nexthink) for endpoint telemetry and user experience metrics.Microsoft Fabric, Power BI, Azure Monitor, log management, telemetry-driven decision making.Cloud & Infrastructure: Core understanding of cloud platforms (Azure required, AWS/GCP advantageous), hybrid connectivity patterns, virtual desktop infrastructure (e.g., Azure Virtual Desktop, Citrix).Service Management & Tooling: ServiceNow, incident/change/problem management processes.
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Senior Automation Specialist
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