Network Architect

7 days ago

Mumbai, Maharashtra, India Ciena Communications, Inc. Full time

Job Summary

Ciena Communications, Inc. is seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will be responsible for identifying, qualifying, and engaging customers at all levels, both technically and business-wise. You will also coordinate and collaborate with various departments to influence feature and function roadmaps for Ciena's packet optical portfolio.

Key Responsibilities

  • Accountable for defined business outcomes within assigned territory or accounts
  • Assist account teams in identifying, qualifying, and engaging customers at all levels
  • Coordinate and collaborate with various departments to influence feature and function roadmaps
  • Act as a customer advocate to internal teams and a trusted advisor to customers
  • Assist in assessment of potential product features and provide input on prioritization
  • Present to large audiences on subject matter
  • Influence and capture customer applications to ensure product fits with Ciena portfolio
  • Understand evolution of Ciena's product portfolio and articulate plans to customers at a senior level
  • Strong business development/commercial acumen to partner and support regional strategy

General Activities

  • Excellent knowledge of telecommunications market - next generation DWDM technologies, DCI, Metro, regional and national long distance network design
  • Mentor junior members of the team
  • Drive advanced architecture discussions that incorporate packet optical, OTN switched Network Management and automation
  • Manage customer requests and coordinate activities
  • Review quotes, RFX's, and forecasts
  • Ability to present conceptual technology including control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs

Areas of Impact

  • Ability to engage different market segments including datacenter, utilities, Tier 1/2/3 Operators, wholesale operator, and enterprise
  • Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions
  • Ability to liaise with Ciena engineering personnel to capture new feature requirements and articulate key feature requirements
  • Relationship skills and ability to inspire trust and influence others including senior Execs
  • Expert level knowledge of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects
  • Ability to drive RFP's and communicate technical quotations accurately
  • Understanding of competitive sales environment
  • Understanding and commitment to Ciena's Strategic pillars and direction
  • Professionalism in attitude, conduct, and appearance
  • Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas

Experience

  • Technical Degree; B.E./B.Tech
  • Expert in architecting complex Layer-0, layer-1, DCI, Metro, and regional/long distance transport Networks
  • Good understanding of Layer-2, Layer-3 technologies
  • 10+ years telecommunication industry experience
  • Prior hands-on experience in planning, design, or deployment of large L0/L1 control plane networks is a definite plus
  • Solid proven experience in the communication industry with commercial acumen and hands-on background with sales experience
  • Demonstrate decision-making and problem-solving skills
  • Excellent presentation, interpersonal, and communications skills
  • Excellent written and verbal communication skills (English), both technical and non-technical

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