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Business Banking Cluster Lead
1 week ago
The role of a Business Banking Cluster Lead at IDFC FIRST Bank involves strategic planning and execution to drive growth in the Business Banking business network.
Key Responsibilities:- Develop and implement strategies to achieve business targets, including building strong relationships with key dealers.
- Collaborate closely with product teams to drive effective customer acquisition, servicing, and deepening.
- Manage a team of branch managers to drive client acquisition, deepen existing relationships, and address customer needs.
- Ensure alignment of pricing, business processes, and policies with the organization's best interest.
- Build networks to sell multiple products across locations.
- Share knowledge with other regions, clusters, branches, and headquarters on effective practices, competitive intelligence, business opportunities, and needs.
- Conduct regular business reviews with the team to ensure strategies are well executed.
- Mentor and coach senior team members to promote customer-centricity, innovation, compliance, and integrity.
- Create an environment for the team to focus on automation and digital enablement to meet customers' needs holistically.
- Attract and retain top talent to meet Bank's rapid growth targets.
- Ensure the highest levels of employee relationship, motivation, and engagement to drive results and high levels of customer satisfaction.
Bachelor's degree in Business or related field is required.
Experience:A minimum of 12 years of relevant experience in Business Banking or allied Business is necessary.