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Business Banking Cluster Lead

1 week ago


Ahmedabad, Gujarat, India IDFC FIRST Bank Full time
Job Description

The role of a Business Banking Cluster Lead at IDFC FIRST Bank involves strategic planning and execution to drive growth in the Business Banking business network.

Key Responsibilities:
  1. Develop and implement strategies to achieve business targets, including building strong relationships with key dealers.
  2. Collaborate closely with product teams to drive effective customer acquisition, servicing, and deepening.
  3. Manage a team of branch managers to drive client acquisition, deepen existing relationships, and address customer needs.
  4. Ensure alignment of pricing, business processes, and policies with the organization's best interest.
  5. Build networks to sell multiple products across locations.
  6. Share knowledge with other regions, clusters, branches, and headquarters on effective practices, competitive intelligence, business opportunities, and needs.
  7. Conduct regular business reviews with the team to ensure strategies are well executed.
Managerial & Leadership Responsibilities:
  1. Mentor and coach senior team members to promote customer-centricity, innovation, compliance, and integrity.
  2. Create an environment for the team to focus on automation and digital enablement to meet customers' needs holistically.
  3. Attract and retain top talent to meet Bank's rapid growth targets.
  4. Ensure the highest levels of employee relationship, motivation, and engagement to drive results and high levels of customer satisfaction.
Educational Qualifications:

Bachelor's degree in Business or related field is required.

Experience:

A minimum of 12 years of relevant experience in Business Banking or allied Business is necessary.