Front Office Administration Manager

6 days ago


Nagpur, Maharashtra, India Grand Hotel (Bombay) Pvt. Ltd. Full time

The Grand Hotel (Bombay) Pvt. Ltd. is a renowned hospitality company that has been serving guests since 1922. As an Assistant Front Office Manager, you will be responsible for overseeing the day-to-day operations of our front office, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Customer Service: Provide personalized attention to guests, respond to their queries, and resolve any issues in a timely and professional manner.
  • Operations Management: Supervise the front desk team, manage the check-in and check-out process, and ensure seamless guest experiences.
  • Team Leadership: Lead by example, motivate and empower team members to deliver outstanding service, and foster a positive work environment.
Requirements
  • Education: Bachelor's degree in Hospitality Management or related field.
  • Experience: At least 1-2 years of experience in hotel operations, with a strong background in customer service and team management.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong problem-solving skills.


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