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Business Expert

3 weeks ago


Hubli, Karnataka, India beBeeCustomerIam Full time

Job Summary

We are seeking a seasoned Senior Business Analyst with expertise in Customer IAM to join our organization. In this role, you will be responsible for translating business requirements into detailed user stories, use cases, process flows, and acceptance criteria.

Key Responsibilities:
  • Familiarity with identity platforms (e.g., ForgeRock, Ping Identity, Okta, Transmit Security)
  • Experience working with Agile practices and practical experience with DevOps, CICD
  • Hands-on experience in CIAM or Identity & Access Management (IAM), strong understanding of authentication technologies (MFA , SSO )

Mandatory Skills

To excel in this position, you will need the following skills and qualifications:

  • Strong understanding of customer-centric design or CX-focused requirements gathering
  • Awareness of compliance standards (GDPR, PSD2, MAS TRM)

Preferred Qualifications

The ideal candidate will have:

  • Agile certifications or BA certifications (e.g., IIBA, CBAP) are a plus
  • Understanding of API integrations (REST/SOAP), and DevOps environments