
Senior Life Insurance Project Manager
2 days ago
Job Opportunity:
We are seeking an experienced professional to lead CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.
Key Responsibilities:
- Develop in-depth knowledge of life insurance domain, focusing on post-issuance journeys and processes.
- Collaborate closely with the IT team and functional departments to identify system requirements and change requests.
- Ensure seamless integration of CRM and Complaint systems, utilizing technical skills such as SQL queries, VAPT risk management, and .Net programming (desirable).
- Supervise production support teams, prioritizing tasks and managing stakeholder expectations effectively.
- Provide excellent communication and query resolution skills, routing issues correctly at the L1 level.
- Implement resource and time management strategies to optimize project outcomes.
Required Skills & Qualifications:
- Minimum of 7+ years of experience in the life insurance industry or relevant field.
- Proven track record of delivering successful projects under pressure, leveraging leadership skills to manage stakeholders.
Technical Skills:
- Proficient in SQL queries and database management.
- Experience with VAPT risk assessment and mitigation strategies.
- .Net programming (desirable).
-
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