Facilities Director
3 days ago
Job Summary:
We seek a skilled hospitality professional to lead property operations in Auroville, India.
About the Role:
This dynamic position requires a self-starter who excels in guest relations, revenue management and operational efficiency.
Key Responsibilities:
• Operate property operations during your shift, handling guest check-ins and check-outs, resolving issues or complaints with professionalism and calm demeanor.
• Strategically manage Online Travel Agency (OTA) listings and Property Management System (PMS), implementing dynamic pricing strategies and updating property availability/amenities/programs.
• Drive revenue growth by widening booking sources through online and offline collaborations, optimizing pricing and occupancy rates.
• Collaborate closely with Admin & Purchase Manager + Management to align on financial, vendors and administrative matters.
• Provide regular updates to Owner/Director on guest feedback, operational status and financial performance.
Requirements:
• Bachelor's degree in Hotel Management, Hospitality, Business Administration or related field.
• 1-3 years of proven work experience in a similar role within the hospitality sector, focusing on guest services, front office or operational management.
• Fluency in English required for effective communication with international guests and managing online platforms.
• Preferred knowledge of Tamil and Hindi desirable to communicate with local staff, vendors and guests, building a stronger community and resolving issues efficiently.
About Us:
This opportunity allows you to be a pivotal part of a lean and efficient team where your multi-faceted role will have a direct impact on the success of our properties. You will have a high degree of autonomy and the chance to shape our guest experience and revenue strategy.
Properties that we manage are diverse and offer various opportunities for growth and development.
We value professionals who can adapt quickly to new situations and thrive in fast-paced environments.
