Senior Financial Crimes Investigator
2 days ago
Our organization is seeking an experienced professional to manage and resolve complex financial disputes and fraud cases. The primary focus will be on analyzing transaction data, investigating case validity, and communicating with internal teams and external parties to ensure timely resolution of disputes.
Key Responsibilities:- Review and investigate financial crime cases in line with regulatory requirements.
- Analyze transaction data to determine case validity and liability.
- Prepare and submit dispute case files, representments, and supporting evidence within required timeframes.
- Communicate effectively with internal teams, issuers, acquirers, and merchants to resolve disputes efficiently.
- Identify patterns and emerging trends in financial crimes, escalating insights to prevention teams.
- Maintain accurate records and reporting of dispute activities for compliance purposes.
- 3–6 years of experience in financial crimes, disputes, or chargebacks (Mastercard experience preferred).
- In-depth knowledge of Mastercard rules and dispute life cycle.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage multiple cases simultaneously with strong attention to detail.
- Excellent written and verbal communication skills.
- Familiarity with financial crime detection tools, case management systems, and regulatory requirements (Reg E, Reg Z preferred).
Candidates with experience working in financial institutions, fintechs, or payment processors, and knowledge of issuer and acquirer dispute processes are highly regarded.
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Hyderabad, Telangana, India HSBC Full timeJob descriptionSome careers have more impact than others If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to...
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