Strategic Business Continuity Expert
2 weeks ago
About this senior manager role:
We are seeking an experienced Senior Manager to join our team. This is a dynamic technology and business process transformation company that provides world-class technology and business process management services with an emphasis on quality, speed, and optimization driven through automation.
The role will be based out of Bangalore and report to the Associate Group Manager Business Continuity and Disaster Recovery. This middle management role has a primary requirement to work closely with US business teams supporting US business hours and support India business teams being a backup for Business Continuity Manager.
This role requires you to collaborate with Voya US business teams to develop strategies that align with our global business needs. You are expected to have strong knowledge of enterprise Business Continuity planning.
Key Responsibilities- Manage the IT Business Continuity Plans across US and India.
- Work independently in partnering with business departments to development and maintain Business Impact Analysis and Business Continuity Plans in accordance with pre-defined Program requirements.
- Consulting with the BC Plan Owners and BC Plan Coordinators to complete the annual lifecycle of Business Impact Analysis, BC Plan update, Walkthroughs and sign off.
- Provide support to the Plan Owners at time of event.
- Be on call as per the rotation followed by the team and be available at the time of event.
- Support Enterprise Business Resilience Program with data governance.
- Develop and maintain a robust IT business continuity plan and ensure the plans align with current business conditions and further, is in line with corporate defined standards and framework.
- Data quality monitoring and regularly scheduled report generation.
- Ability to prepare any adhoc presentations and create dashboards.
Requirements
- Bachelor's Degree or equivalent experience.
- A Business Continuity professional with a minimum of 15 years' experience.
- Ability to support during US hours i.e. 5:00 pm to 1:00 am IST.
- Demonstrated knowledge and experience within an enterprise business resilience or business continuity role.
- Demonstrated ability in dealing with challenging and changing situations.
- Demonstrated ability to maintain effectiveness under pressure and with aggressive time constraints.
- Knowledge of Business Continuity areas (BC Planning / Documentation, BIA, Crisis Management).
- Strong written and verbal communication and presentation skills.
- Must demonstrate ability to work as a member of a geographically diverse team.
- Excellent communication skills, especially related to facilitation, documentation, and reporting.
- Must be available for 'on-call' duties in support of any incidents or events occur outside business hours.
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