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International Chat and Voice Process Expert
2 weeks ago
Overview:
[24]7.ai is committed to delivering exceptional customer experiences through our cutting-edge technology and dedicated team of experts. Our mission is to empower businesses to build lasting relationships with their customers.
Benefits:
In addition to a competitive salary, we offer a range of benefits designed to enhance your work-life balance and career growth. These include medical insurance for self and dependents, two-way free cab service, five days working, and two days rotational offs.
Responsibilities:
We are seeking highly skilled customer support representatives to join our International Chat and Semi-Voice Process team. As a member of our team, you will be responsible for handling customer inquiries through chat and semi-voice processes, gathering and verifying customer information, and resolving customer queries related to products and services.
Requirements:
To succeed in this role, you should possess strong English communication skills (both written and verbal) and a customer-focused mindset with problem-solving skills. Prior experience in BPO or relevant fields is welcome, but not necessary. You should be comfortable communicating with customers from diverse backgrounds and cultures.
