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Helpdesk Expert

2 weeks ago

Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Limited Full time
  • We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in India.
  • The ideal candidate will possess excellent customer handling skills and be comfortable working in rotational shifts with 24x7 support window.

Job Description:

The selected candidate will provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.