Salesforce Solutions Architect
7 days ago
Job Title: Salesforce Solutions Architect
The ideal candidate will have over 6 years of hands-on experience with Salesforce Administration, including extensive work with Salesforce Experience Cloud. The candidate should be proficient in managing Salesforce environments, optimizing business processes, and designing and maintaining Experience Cloud sites for both internal and external users.
- Salesforce Administration:
- Configure and maintain Salesforce CRM including custom objects, workflows, process builder, validation rules, and reports.
- User management, role hierarchy setup, and security configurations.
- Maintain and optimize Salesforce automation processes, such as workflow rules, approval processes, and flows.
- Perform regular Salesforce updates, data cleanups, and user training.
- Experience Cloud Management:
- Design, configure, and manage Salesforce Experience Cloud sites to enhance user experience, create self-service portals, and manage external community users.
- Implement Experience Cloud solutions for partner, customer, and employee communities.
- Customize Experience Cloud sites using Salesforce Lightning components, templates, and CMS features.
- Troubleshoot and resolve any issues with Experience Cloud users and content.
- Data Management & Reporting:
- Design and manage reports and dashboards to provide actionable insights.
- Work closely with business teams to ensure that reporting meets organizational needs.
- Oversee data integrity, quality, and security within Salesforce.
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