Dynamic Front Office Specialist

2 days ago


Nagpur, Maharashtra, India beBeeExecutive Full time ₹ 9,00,000 - ₹ 15,00,000

Hotel Reservations Executive Role Summary

We are looking for a skilled and experienced candidate with a background in hotel reservations and front office operations.

* This role involves handling inbound and outbound client calls, converting inquiries into bookings to meet revenue targets, and creating business from existing customer accounts.

* Key Responsibilities:

  • Handle Inbound / Outbound client calls, convert inquiries into bookings, and maintain Central Reservation System.
  • Create business from existing customer accounts by sending them new offer updates and packages.
  • Maintain customer records, update advance payments, and balance receivable.
  • Responsible for OTA marketing/promotion plans, identifies new revenue generation opportunities, and actively participates on social media travel-related groups.

* Required Skills & Qualifications:

  • Candidates with min 2-3 years of experience in front office/reservations department (hotels).
  • Excellent communication skills, English (written and spoken) is a must.
  • Good knowledge of Microsoft Office/Excel is mandatory.

* Benefits:

Daily reporting would be at our office. Working Hours & Days: 10:00 AM - 7:00 PM, 6 days a week. The candidate will have the option to choose a weekly off between Monday - Thursday.

* Growth Prospects:

We are looking for honest, hard-working, and dedicated employees who have the passion and will to excel. This is an opportunity to be a part of a new start-up. The incumbent will have the opportunity to take up more tasks as they feel comfortable and will be given the opportunity to grow much faster than a traditional corporate setup.



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