Key Network Professional

1 day ago

Thāne, Maharashtra, India beBeeNetwork Full time ₹ 6,00,000 - ₹ 8,00,000

Job Title: Network Engineer

The role is responsible for network analysis and design, technology support, client support.

The resource will be required to provide top level support for any network issues ranging from implementation of new networks, troubleshooting outages for local and remote networks.

  • Providing technical support for networking such as WAN and LAN connectivity, routers, firewalls, wireless and security.
  • Remote access solution implementation and support such as IPSEC VPN
  • Understanding of DNS/DHCP
  • Ability to work with vendor support to resolve client issues
  • Experience with Command Line Interfaces to manage computer equipment
  • IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
  • Respond to and resolve alerts and tickets generated from the monitoring system and/orcustomer requests in a timely fashion.
  • Maintain system configuration information within ticketing system and ensure it is attached to relevant tickets.
  • Perform network administrative duties on-site weekly.
  • Report to management potential problems with customer's computers, configurations and/or environment.

Requirements:

  • Bachelor’s degree in Computer Science, Engineering or equivalent education or training desired.
  • 3-5 years of relevant experience as a network engineer including phone, remote support, and hands on.
  • Excellent verbal and written communication skills.
  • Strong working knowledge of Microsoft Applications.
  • Excellent Customer Service Skills.
  • Advanced troubleshooting skills.
  • Experience installing/configuring routers, switches, VPNs, firewalls (Cisco, Sophos, Palo Alto).

Preferred Qualifications:

  • Sophos, Palo Alto, Sonicwall certifications.

Benefits:

This role offers an opportunity to work with a dynamic team and grow professionally. We are looking for individuals who are passionate about technology and want to make a difference.

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