Mumbai Inbound Process Specialist

1 week ago


Mumbai, Maharashtra, India peoplemint consultant LLP Full time
Key Responsibilities

As a Customer Care Executive in the Financial Domain, your primary responsibility will be to deliver exceptional customer service experiences to our clients. This will involve:

* Responding to customer inquiries through phone calls in a timely and professional manner

* Providing accurate and up-to-date information about our insurance products and services

* Helping customers make informed decisions by supplying them with relevant information and guidance

* Resolving customer issues and concerns efficiently and effectively

* Collaborating with other departments to improve overall customer satisfaction and experience

To succeed in this role, you will need to possess excellent communication skills, both verbal and written. You should also be able to work well under pressure and handle multiple tasks simultaneously. If you are passionate about providing top-notch customer service and have a strong background in inbound process or customer services, we encourage you to apply for this exciting opportunity.

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