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E-Commerce Support Specialist
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Your primary responsibility will be to manage our product listings and sales across various platforms, including Amazon and others. You'll need to be proficient in Amazon Seller Central and possess excellent communication skills to handle customer inquiries and order queries effectively. Additionally, you'll be responsible for maintaining accurate inventory records, sales logs, and scheduling team/vendor meetings. You'll also assist with website updates, FSSAI/trademark renewals, lab testing, and marketing materials logistics. To excel in this role, you'll need prior experience in administration or e-commerce support, strong communication and problem-solving skills, and the ability to work independently in a remote setup. A stable internet connection and quiet workspace are essential requirements. In return, you'll enjoy a dynamic role in a growing D2C coffee brand, creative freedom and hands-on experience, remote work environment with flexibility, and opportunities to grow with a fast-paced brand.
