Global E-commerce Business Development Manager

4 days ago

Jaipur, Rajasthan, India beBeeEcommerce Full time US$ 55,000 - US$ 85,000

About Us


Craft Trade is a thriving e-commerce company expanding globally. We specialize in home decor, furnishing, and apparel sales across India, Europe, and North America.

We're seeking an ambitious E-Commerce Marketplace Specialist/PPC Specialist to manage business on assigned marketplaces, both domestically and internationally.
Job Responsibilities
  • Oversee administrative and strategic tasks across all assigned marketplace channels for different countries/regions.
  • Stay up-to-date with specific marketplaces where our products are sold (e.g., competitors, marketplace terms changes, fulfillment process).
  • Manage Product Listings and Planning merchandising mix on assigned marketplaces.
  • Keep the product catalog on the marketplace up-to-date and maintain detailed testing of uploaded products.
  • Proper Inventory planning for FBA and seller fulfillment models.
  • Manage Ads and Promotion campaigns on Amazon and other platforms to increase sales.
  • Evaluate online marketing programs' effectiveness, draw conclusions, and develop recommendations based on results in a timely manner.
  • Develop strategies to boost revenue and conversion rates of products, including product page optimization, store and brand page optimization, content optimization, packaging/customer emails, potential marketplace-exclusive deals, participation in sales, etc.
  • Define and implement strategies to drive qualified traffic at assigned Marketplaces.
  • Optimize products with suitable Keywords, Names/Titles, and Descriptions from an SEO perspective.
  • Customer Service: Handle general email inquiries, provide customer service with accurate information, and ensure repeat business.
  • Negative feedback management: Work on resolving customer complaints on the Market Places.
  • Coordinate with Marketplace support teams for new feature adoption or issue resolution.
  • Market research: Find popular products, monitor competitor activity, and adjust sales strategies accordingly.
  • Track and check orders placed on marketplaces and coordinate with teams for fulfillment and timely delivery.
  • Monitor alerts from Market Places and resolve issues with urgency while maintaining account safety.
  • Identify potential problems before they escalate, notify relevant individuals, and resolve issues promptly.
  • Generate weekly/monthly reports on sales and channel statistics for management analysis.

Required Skills and Qualifications
  • Analytical approach towards work.
  • Flexibility and result-oriented work style.
  • Good written verbal communication and interpersonal skills.
  • Self-initiative.
  • Entrepreneurial drive and ability to achieve stretch goals in a fast-paced environment.
  • Proficiency in MS Excel and MS Office tools.
  • International marketplaces experience.

Benefits
  • A dynamic work environment that fosters growth and innovation.
  • Ongoing training and development opportunities.
  • A competitive compensation package.

Others
  • This role requires adaptability and flexibility.
  • A strong understanding of e-commerce trends and technologies is essential.
  • The ideal candidate will possess a creative and analytical approach towards problem-solving.

Preferred qualifications include 4+ years of work experience. The position requires full-time candidates who can commit to regular working hours. Location: Gopalbari, Cscheme.

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