
Senior SAP PP/QM Implementation Specialist
2 weeks ago
Job Role Overview
We are seeking a skilled Site Consultant to lead the implementation, customization, and maintenance of SAP Production Planning (PP) and Quality Management (QM) modules. The ideal candidate will have expertise in configuring SAP PP & QM modules to meet business-specific needs, collaborating with clients to gather requirements, and staying up-to-date on the latest trends and best practices.
Key Responsibilities
- Implement, customize, and maintain SAP PP & QM modules to ensure efficient operations and timely support for business teams.
- Collaborate with clients to understand their business needs and develop tailored solutions that align with their goals.
- Configure SAP PP & QM modules to meet specific business requirements, ensuring seamless integration with existing systems.
- Stay current with the latest developments in SAP PP & QM, applying knowledge to improve process efficiency and effectiveness.
- Work closely with cross-functional teams to deliver successful projects that meet or exceed client expectations.
- Provide ongoing support, troubleshooting, and issue resolution related to SAP PP & QM modules, ensuring high-quality service delivery.
Performance Metrics and Evaluation
- Project Delivery Timeliness: Measure project completion rates against timelines, ensuring timely delivery and meeting business objectives.
- Business Satisfaction: Assess business team satisfaction levels post-implementation, identifying areas for improvement and implementing changes as needed.
- Issue Resolution Time: Track average time to resolve user-reported issues, aiming for swift and effective problem-solving.
- System Uptime: Monitor system availability, striving for maximum uptime and minimal downtime.
- User Adoption Rate: Evaluate the percentage of users effectively utilizing the SAP module, promoting adoption and minimizing resistance.
- Configuration Accuracy: Identify and rectify configuration errors post-implementation, ensuring accurate and reliable system setup.
- Training Effectiveness: Gather feedback from training sessions, refining instructional materials and delivery methods to enhance learning outcomes.
- Process Improvement: Encourage business process improvements through SAP implementation, fostering continuous growth and optimization.
- Documentation Quality: Ensure complete and accurate project documentation, facilitating easy access to information and reducing knowledge gaps.
- Professional Development: Support employees in obtaining SAP certifications and participating in professional development activities, enhancing skills and knowledge.
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