Cybersecurity Engineer Expert

2 days ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,25,00,000

At Palo Alto Networks, we're empowering innovators to build a safer world.

The Role

We are seeking an expert-level engineer to join our Engineering TAC team. As a TAC engineer, you will work on cutting-edge projects, develop advanced training materials, and provide technical support to customers.

  • Enable TAC support teams by providing deeper technical expertise and guidance for Next-Gen Firewall (NGFW) PAN-OS platforms.
  • Collaborate with the Engineering team on new product development.
  • Develop and deliver advanced training materials for TAC support and Engineering teams.
  • Design troubleshooting-focused tools and scripts to help solve customer issues and support the product.
  • Work with TAC to provide expert-level technical support for complex WAN architectures and network security.
  • Own critical and executive-level issues for LAN/WAN and NGFWs.
Qualifications
  • Minimum of 9 years of professional experience in technical support.
  • In-depth understanding of TCP/IP and advanced knowledge of LAN/WAN technologies.
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL.
  • Experience with Palo Alto Networks products is highly desirable.
  • Familiarity with C, Python, and other scripting languages is beneficial.

This role requires someone who asks 'why' as opposed to accepting answers.


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