IT Infrastructure Specialist

2 weeks ago


Pune, Maharashtra, India Aricent Full time

We are seeking a skilled IT professional to join our team at Aricent as a Desktop Support Engineer.

Job Overview

The ideal candidate will possess strong technical skills and experience in providing top-notch support for our IT infrastructure, including servers, network devices, and end-user desktops.

Estimated Salary: $73,250 - $90,300 per year

Responsibilities
  • Technical Support: Provide prompt and effective assistance to users via various communication channels, ensuring their technical issues are resolved efficiently.
  • System Administration: Install, configure, and maintain operating systems, software, and hardware on user desktops and laptops, ensuring seamless functionality.
  • Troubleshooting: Analyze and resolve complex technical issues related to hardware, software, and networking, minimizing downtime and maximizing productivity.
  • Network Security: Configure and manage network security practices and antivirus programs, safeguarding our digital assets from potential threats.
  • Collaboration: Work closely with other teams to design, implement, and maintain server and software solutions, promoting a culture of collaboration and innovation.
  • Professional Development: Stay up-to-date with the latest technology trends and best practices in the field, enhancing your skills and contributing to the growth of our organization.
Requirements
  • Experience: Proven work experience as a Desktop Support Engineer (3+ years) in a fast-paced IT environment.
  • Technical Skills: Hands-on experience with Windows/Linux/Mac OS environments, office automation products, and computer peripherals.
  • Education: Bachelor's degree in Computer Science or a related field. CompTIA A+ certification is highly desirable.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work under pressure and adapt to changing priorities.

Work Environment: This is a full-time position working in a dynamic and innovative IT environment. The ideal candidate will possess excellent time management skills, attention to detail, and the ability to work collaboratively as part of a team.



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