
Store Operations Manager
2 days ago
Overview:
The Store Manager will oversee store operations, manage performance and deliver exceptional customer service.
Key Responsibilities:
- Oversee day-to-day store operations to achieve sales targets and goals.
- Lead and motivate a team of at least 10 members to achieve business objectives.
- Manage store inventory, including ordering and receiving stock, maintaining accurate records and adhering to Standard Operating Procedures (SOP's).
- Ensure Visual Merchandising is maintained to create an appealing shopping environment.
- Collect market intelligence to enhance business opportunities.
- Conduct regular team reviews and briefings to discuss progress, set goals and provide feedback.
- Coordinate deliveries and store audits through the team.
- Handle escalations promptly and professionally.
- Create a positive work environment that promotes teamwork and collaboration.
- Exhibit excellent communication and customer handling skills.
- Have conceptual knowledge and be able to multitask.
Qualifications and Requirements:
- 4+ years of experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work flexible hours and adapt to changing situations.
- Flair for customer service and a confident presentation.
Preferred Qualifications:
- Experience in Premium Brand or Upmarket Segment Store.
- Leadership and team management experience.
About Us:
We are committed to diversity and inclusivity in our hiring practices and encourage applicants from all backgrounds to apply.
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