
IT Asset Lifecycle Manager
2 days ago
The IT Asset Manager is responsible for overseeing the lifecycle of IT assets using ServiceNow. This role involves implementing and maintaining the Hardware Asset Management and Software Asset Management modules, ensuring compliance, cost optimization, and efficient asset tracking.
Key Responsibilities:- Implement and maintain the HAM module to manage asset lifecycle from procurement to disposal.
- Establish workflows for asset requests, approvals, deployments, and returns.
- Maintain an accurate CMDB for hardware assets.
- Develop asset audit processes to ensure data accuracy and compliance.
- Configure and maintain the SAM module to track and manage software licenses, subscriptions, and usage.
- Ensure compliance with software licensing agreements and avoid audit risks.
- Optimize software spending by identifying unused licenses and ensuring efficient allocation.
- Generate compliance and usage reports for stakeholders and audits.
- Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
- Implement and configure SAM and HAM modules to meet business needs.
- Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
- Stay updated on ServiceNow features and best practices for HAM and SAM.
Qualifications include a Bachelor's degree in Computer Science, Information Technology, or related field, and 5-7 years of experience in IT Asset Management.
As an IT Asset Manager, you will have the opportunity to work with cutting-edge technology and make a real impact on the organization's efficiency and productivity.
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