Reservations Manager

2 weeks ago

Connaught Place, Delhi, India Holland Advisors Full time
Job Title: Reservations Manager

At Holland Advisors, we are seeking a highly skilled and experienced Reservations Manager to join our team.

Key Responsibilities:
  • Manage the Reservations Team: Supervise and train reservations staff, providing ongoing support and development.
  • Customer Service: Handle guest inquiries, concerns, and complaints in a professional manner.
  • Collaboration: Work closely with the front desk, sales, and marketing teams to coordinate special promotions and events.
  • Reporting: Prepare reports on reservation statistics, occupancy rates, and revenue performance.
Qualifications:
  • Bachelor's degree in hospitality management, business administration, or a related field.
  • Minimum of 8+ years of experience in hotel reservations or a related field.
  • Strong knowledge of property management systems and booking platforms.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

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