Customer Support Representative for Banking Inbound Process

2 weeks ago


Bengaluru, Karnataka, India CapTalent HR Full time
Job Summary

We are seeking a highly skilled and multilingual Customer Support Representative to join our team at CapTalent HR. This role will involve providing exceptional support to customers in banking services, working on inbound processes, and ensuring timely resolution of queries.

The ideal candidate will possess excellent communication skills in English and one of the following languages: Kannada, Malayalam, or Tamil.

About Us

Captalent HR is a leading recruitment agency that specializes in finding top talent for various industries. We take pride in our ability to understand the unique needs of each client and provide personalized solutions.

Key Responsibilities:
  • To handle customer inquiries and resolve issues in a professional and timely manner.
  • To work closely with the sales team to identify opportunities and provide support in closing deals.
  • To maintain accurate records of customer interactions and update databases accordingly.
  • To participate in ongoing training and development programs to enhance skills and knowledge.
Requirements:
  • Degree: Minimum 12th Qualification or any UG qualification.
  • Languages: English + Kannada, English + Malayalam, or English + Tamil.
  • Skills: Excellent communication and interpersonal skills.
Benefits:

This role offers a competitive salary of ₹15000 - ₹18000 (take-home) per month. Additionally, you will have the opportunity to work in a dynamic environment with a team of professionals who share your passion for excellence.

What We Offer:

A supportive and inclusive work environment that fosters growth and development.



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