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Quality Assurance Specialist

1 month ago

Indore, Madhya Pradesh, India TaskUs Full time
Job Summary

As a Quality Analyst at TaskUs, you will play a crucial role in ensuring the highest standards of quality in our operations. Your primary responsibility will be to conduct audits and evaluations to identify areas for improvement and implement corrective actions. You will work closely with our team to develop and implement quality control processes, ensuring that our services meet the expectations of our clients.

Key Responsibilities:
• Conduct regular audits and evaluations to assess the quality of our services
• Identify areas for improvement and develop corrective actions to address them
• Collaborate with our team to develop and implement quality control processes
• Provide coaching and training to our team members to improve their performance
• Analyze data and metrics to identify trends and areas for improvement
• Develop and implement process improvements to enhance our services
• Participate in strategic projects to drive business growth and improvement

Requirements:
• Bachelor's degree in a related field (preferred)
• At least one year of experience in a quality assurance or auditing role (preferred)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Familiarity with quality control processes and tools (preferred)

What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

TaskUs is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from candidates of all backgrounds and perspectives.