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Business Operations Manager
2 weeks ago
Job Description
RDM team plays a crucial role in providing operations support to the Global Markets Business of Bank of America. Key activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (FX) and commodities. The team's key functions involve support to Trade Processing & settlement, Cash Management, Asset Services, Collateral Management, Reconciliation, and Client Data.
GDFX Static Data process is responsible for adding and maintaining client information with respect to settling and confirming transactions. This includes adding and updating client bank details, loading/updating Standard Settlement instructions for all trading counterparties of Bank of America, creation of Trading Identifiers for the clients across all regions.
Responsibilities
- Understanding of Reference Data Services with respect to Capital Markets
- Capability to review Standard Settlement Instructions and confirm payments are complete.
- Ability to drive processing of high volume client requests meets daily deadlines. Must have a team player perspective & be able to communicate confidently.
- To drive the development, implementation and regular review of policies and procedures on process compliance risks and issues that are material to the Business, including Anti-money Laundering, Know Your Customer (KYC) and Suitability ensure adequate staff awareness and training.
- Effectively address the business issues - Generate new opportunities that will help them stay ahead in the future.
- Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently.
- The SSI set-ups and maintenance: Setting up the requested as per database and confirm to requestor that the request is completed within process Turn Around Time
- Perform self-review of data inputted in the back-office systems. Ensure secondary review for such data is performed by the assigned reviewer in the process.
- Work on projects for set-up of new clients within specified deadlines.
- Ensure that all established procedures are followed.
- To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations.
- To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards.
- Understanding of Business Continuity Management
- Excellent organizational skills are required with the ability to prioritise workload, work accurately and efficiently under pressure.
- To be flexible in their attitude and approach have a strong desire to learn from day to day scenarios.
- Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc.
- Ensure contingency plans / flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc)
- Good Communication skills (spoken and written English)
- Able to work in a fast paced and busy environment (high volume with tight turnaround times)
- Tertiary qualification in business/commerce/Finance preferred.
