
Air Ticketing Expert
1 day ago
Job Opportunity
We are seeking highly motivated and customer-focused air ticketing professionals to contribute to our team's success.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to passenger queries and resolving issues efficiently.
- Process ticket bookings, cancellations, and modifications accurately, ensuring timely updates.
- Collaborate with airport staff to facilitate smooth operations, including check-in, baggage handling, and boarding procedures.
- Maintain accurate records of passenger information, flight schedules, and other relevant details.
Requirements:
- Higher Secondary or equivalent educational qualification.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment, prioritizing tasks and deadlines effectively.
- Familiarity with air ticketing software and systems is desirable.
Preferred Qualifications:
- Post Graduate Diploma in Customer Relationship Management or related field would be an asset.
- Experience in airport operations, ground handling, or customer service roles is beneficial.
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