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Business Systems Analyst
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We are looking for experienced professionals who possess a deep understanding of intercompany recs, Nostro recs, FO-BO recs and Cash recs.
Our ideal candidate will have hands-on experience with Intellimatch, intellisuite GenNext.
The selected candidate must be proficient in Microsoft SQL Server 2016 and 2019, with solid knowledge of SQL server concepts such as sps, tables joins, triggers and cursors.
A strong analytical mindset and excellent communication skills are essential for this role.
Key Responsibilities:- Understand requirements relating to change needs of business and design solution accordingly
- Testing of code changes for change function and regression
- Ensure quality standards in release
- Take care of incidents, escalate to 3rd parties as necessary
- Create SOPs/fix logs for incidents
- Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs
- Work with the right teams within our organization for the implementation of change
- Follow the required policies and procedures for the incident, problem and change management
- Ensure service performance expectations are met with service levels and quality
- Raise/escalate any service-related issues and risks to track lead and/or BCI lead
- Graduate in Technology with Computers or IT stream
- OR Graduate any stream with course in Computers or IT stream
A combination of technical expertise and soft skills is required to excel in this role. If you are passionate about delivering high-quality solutions and working collaboratively with cross-functional teams, we would love to hear from you.
