Customer Service Liaison

4 days ago


Coimbatore, Tamil Nadu, India Hr Click Full time
Job Description:

The Front Office Executive is responsible for delivering exceptional customer experiences and managing the front office operations at Hr Click. This role is ideal for freshers/entry-level candidates looking to start their career in a dynamic environment.

Key Responsibilities:

- Greet and assist visitors in a professional manner, providing them with accurate information about our organization and its services.
- Handle incoming calls and direct them to the appropriate departments or personnel.
- Maintain the cleanliness and organization of the front office area, ensuring a positive impression for clients and guests.
- Manage appointment schedules and maintain calendars for the team, ensuring seamless communication and coordination.
- Assist with administrative tasks such as filing, data entry, and document preparation, maintaining confidentiality and attention to detail.

Required Skills and Qualifications:

- Excellent verbal and written communication skills in English and Hindi, enabling effective interactions with diverse stakeholders.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic computer skills, supporting day-to-day operations and tasks.
- Strong interpersonal skills and ability to work collaboratively as part of a team, fostering a positive and productive work environment.
- Good organizational and multitasking abilities, ensuring efficient task management and timely completion of responsibilities.
- Attention to detail and problem-solving skills, resolving issues and addressing concerns effectively.

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