Payments Domain Support Expert

2 days ago

Navi Mumbai, Maharashtra, India beBeePayment Full time ₹ 1,80,00,000 - ₹ 2,52,00,000
Support Specialist Payments Role

We are looking for an experienced professional to join our team as a Support Specialist in the Payments domain. In this role, you will be responsible for ensuring the uptime and stability of critical banking applications.

Key Responsibilities:

  • Provide application and production support for digital payment systems, including UPI and retail banking platforms.
  • Monitor application health, system alerts, and perform incident management to ensure minimal downtime.
  • Perform root cause analysis (RCA) for recurring issues and drive long-term solutions.
  • Coordinate with development, QA, infrastructure, and vendor teams for issue resolution and change implementation.
  • Document support procedures, run books, and incident reports.
  • Ensure compliance with ITIL practices including incident, problem, and change management.
  • Handle deployment activities, release validations, and post-production verification.
  • Act as an SME for payment systems, and support audits and compliance-related activities.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 8-11 years of experience in application support, production support, or IT operations.
  • Hands-on experience supporting UPI platforms, retail banking applications, and payment gateways.
  • Strong understanding of banking protocols and digital payment workflows.
  • Proficiency in SQL, Unix/Linux commands, log analysis, and scripting (Shell/Python preferred).
  • Good understanding of monitoring tools, incident tracking systems (e.g., Splunk, AppDynamics, ServiceNow).
  • Excellent troubleshooting and analytical skills with a strong sense of urgency.
  • Strong communication and coordination skills across cross-functional teams.

Benefits of Working in Our Team:

  • Passionate about ensuring seamless operations in the financial technology space.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong teamwork and collaboration skills.

  • Support Specialist Payments Domain

    3 days ago

    Navi Mumbai, Maharashtra, India Jio Payments Bank Full time

    We're hiring an experienced and detail-oriented Production Support Team Member for our Payment domain. In this role, you will be responsible for monitoring, troubleshooting, and ensuring the up time and stability of critical banking applications. If you are passionate about ensuring seamless operations in the financial technology space and meet the...

  • Support Specialist Payments Domain

    19 hours ago

    Navi Mumbai, Maharashtra, India Jio Payments Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're hiring an experienced and detail-oriented Production Support Team Member for our Payment domain. In this role, you will be responsible for monitoring, troubleshooting, and ensuring the up time and stability of critical banking applications. If you are passionate about ensuring seamless operations in the financial technology space and meet the...

  • Support Specialist Payments Domain

    19 hours ago

    Navi Mumbai, Maharashtra, India Jio Payments Bank Full time

    We're hiring an experienced and detail-oriented Production Support Team Member for our

  • Digital Payment Domain Specialist

    1 day ago

    Navi Mumbai, Maharashtra, India beBeeDigitalPaymentDomain Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewWe are seeking a highly skilled professional to fill the position of Digital Payment Domain Specialist. The ideal candidate will have extensive experience in digital payment domains, with a strong background in agile product development and banking fintech spaces.This role requires a deep understanding of APIs, Web Services, DBs, Cloud...

  • Application Payment Domain Specialist

    3 days ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    **Job Opportunity**We are seeking a skilled professional to fill the role of Payment Support Specialist. This position involves providing high-level application and production support for digital payment systems, including UPI and retail banking platforms.The ideal candidate will possess a strong understanding of banking protocols and digital payment...

  • Expert Payment Systems Specialist

    3 days ago

    Navi Mumbai, Maharashtra, India beBeePayment Full time ₹ 1,04,000 - ₹ 1,30,878

    We're looking for a skilled Payment Operations Specialist to join our team. In this role, you will be responsible for ensuring the uptime and stability of critical banking applications.Key ResponsibilitiesProvide Level 2/3 application and production support for digital payment systems.Monitor application health, system alerts, and perform incident management...

  • Corporate Payments Expert

    6 days ago

    Mumbai, Maharashtra, India beBeePayment Full time ₹ 9,00,000 - ₹ 12,00,000

    Seeking a payments expert with extensive experience in corporate transaction banking, focusing on cash management and payment processing.Key Responsibilities:Develop and implement efficient payment processes for retail and corporate banking clientsQualifications:At least 10+ years of experience in payments and cash managementProven track record in delivering...

  • Insurance Domain Expert

    2 days ago

    Navi Mumbai, Maharashtra, India beBeeFinancial Full time ₹ 1,04,000 - ₹ 1,30,878

    Insurance Solutions ArchitectWe are seeking an experienced Insurance Solutions Architect to lead our team in providing innovative solutions for the insurance domain. The ideal candidate will have a strong background in financial services, with expertise in designing and implementing solutions for capital markets, banking, finance, and accounting.The...

  • Expert Cash and Payments Specialist

    2 days ago

    Mumbai, Maharashtra, India beBeeCashAnalyst Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Opportunity: Cash and Payments ExpertiseWe are seeking a highly skilled individual to join our team as a Senior Analyst responsible for daily processing and supervision of workflow for various products related to the department.Main Responsibilities:Perform duties as Maker/Checker for assigned activities diligently.Understand process/policies of the...

  • Domain Expert

    2 weeks ago

    Mumbai, Maharashtra, India LUMIQ Full time

    Domain Expert - Mutual Funds Location : Mumbai (WFO) Who we are: LUMIQ is a Financial Services Industry (FSI) Data and AI Specialist that enables customers to fast-track the transition from managing the data to fully harnessing the potential of the data. Leading enterprises across the globe trust LUMIQ in their data modernization journey. Our unique...