Support Team Member
5 days ago
We are a fast-paced organization that values innovation and customer satisfaction. As a Support Team Member, you will play a critical role in ensuring that our customers receive exceptional support and service.
Key Responsibilities- Provide Timely and Professional Support
- Resolves Complex Customer Issues
- Maintains Accurate Records of Customer Interactions
In this role, you will be responsible for providing top-notch support to our customers via phone, email, and chat. You will resolve customer inquiries and issues in a timely and professional manner, maintaining a positive and empathetic attitude towards customers at all times.
Requirements
- 2-4 years of experience in customer support or a related field
- Strong verbal and written communication skills in English and local languages
- Proficiency in using customer support software and CRM systems
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