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Travel Planner Extraordinaire

2 weeks ago

Thāne, Maharashtra, India beBeeHolidayOperations Full time ₹ 42,00,000 - ₹ 48,00,000

Job Title: Travel Operations Executive

We are seeking a seasoned professional to join our team as a Holiday Operations Expert. As a key member of our operations department, you will be responsible for crafting bespoke holiday experiences that meet the unique needs and preferences of our discerning clients.

Responsibilities:

  • Craft personalized holiday itineraries incorporating hotels, flights, activities, and local experiences based on client preferences and budget.
  • Handle hotel bookings, flight confirmations, activity arrangements, and other travel elements to ensure seamless execution.
  • Oversee the entire holiday booking process ensuring accuracy and adherence to timelines.
  • Effective communication with clients addressing queries and concerns promptly and professionally.
  • Handle client escalations related to bookings and itinerary changes resolving issues to ensure satisfaction.
  • Built relationships with vendors hotels airlines and local partners to secure competitive rates and high-quality service delivery.
  • Stay updated on travel trends destinations and industry regulations.
  • Maintain accurate travel documentation and ensure all necessary paperwork is completed before departure.

Requirements:

  • 3-4 years experience in holiday operations or a related field.
  • Experience in handling hotel bookings flight confirmations and travel itineraries.
  • Strong understanding of travel products and services flights hotels activities etc.
  • Excellent communication and interpersonal skills ability to build rapport with clients and colleagues.
  • Ability to problem-solve and handle client escalations professionally.
  • Proficiency in travel booking systems and MS Office Suite.
  • Passion for travel and a strong understanding of customer service principles.