Product Manager
3 weeks ago
One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. With over 2000 customers and 4 lakhs+ users across 25 countries, our platform automates sales and marketing processes and enables high velocity teams at scale.
Our Unique Selling Proposition (USP)We take a verticalized domain approach in teams and offer an extremely customizable product that adapts to growing business needs. Our 1200+ strong team is spread across India, US, Middle East, ASEAN, ANZ, and South Africa, and our customers include Amazon Pay, Poonawalla Group, Bajaj Finance, Practo, Godrej Housing, Manipal Hospitals, and more.
Product Management @ LeadSquaredWe are looking for an outbound product manager who can help us strengthen our product offerings and GTM strategy for vertical markets. The ideal candidate will have:
- 7+ years of experience building compelling products in new and emerging markets.
- Deep understanding of customer needs, with the ability to build empathy maps for various personas and capture needs in a JTBD or similar format.
- Strong writing skills to create BRDs and PRDs for features that will be built by verticals' product teams.
- Ability to build and validate stories that need to be taken to the market.
- Comfort in finding answers to addressable markets/reach, impact of doing or not doing something, potential revenue opportunity, customer satisfaction, opportunity sizing, SWOT analysis, etc.
- Ability to become a subject matter expert who understands customers and our products equally well.
- Define what ideal solution looks like, templatize use cases, and help build demo-able tenants for each customer segment we cater to.
- Co-own Business Heads' goals and help bring sales and operational efficiencies.
- Work with sales and marketing teams to build collaterals.
- Check for effectiveness of stories, collaterals, demo, SOP used during sales or implementation, and constantly improvise by being a strong advocate of customer internally.
- Conduct dip stick surveys and meet customers frequently to identify areas of improvement and opportunities to serve them better.
As the Voice of Our Customer, you will be responsible for defining what ideal solution looks like, templatizing use cases, and helping build demo-able tenants for each customer segment we cater to.
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