Senior AEM Platform Support Specialist
5 days ago
Job Description
">AEM Senior Platform Support Engineer
About the Role:
We are seeking a highly skilled AEM Senior Platform Support Engineer to join our Digital Experience practice. In this role, you will be responsible for delivering elite solutions to clients that will impact their products, customers, and services.
Your Key Responsibilities:
- ">
- Work with Adobe's Experience Manager (AEM) and other Direct Market Access products and teams to assist in platform services (install/configure/debug AEM servers, Dispatchers, CDN)
- Demonstrate strong experience with cloud hosting and the AWS infrastructure
- Promote proficiency in Amazon cloud operations and the use of Adobe Command/Control and CI/CD tools (Jenkins) to enable next generation cloud management solution
- Collaborate with teams that provision, customize, monitor, handle and upgrade our cloud hosted Enterprise offerings
- Develop expertise in Linux and other services such as Docker, Kubernetes (AKS/EKS), Java and CDN (CloudFront, Akamai, Fastly) services
- Maintain knowledge of long term operation, monitoring (New Relic, Nagios, Splunk) and upgrade of AEM
- Stay up-to-date on server-side scripting technologies
- Understand the AEM product suite, including AEM, Felix, CRX, and DAM
- Provide input and leadership in estimating and other delivery process activities and complete engagements following the Agile methodology including SCRUM
- Install SSL certificates and DNS configurations
- Deploy release packages to lower and production environments
- Coordinate release calendar and collaborate with application development team
- Solve incident management specific to infrastructure and provide resolution
- Identify security vulnerabilities and offer insights about Service Pack upgrades
- Work in an agile, rapid development, and prototyping environment
- Lead project scope and timeline definition based on collaborative needs assessments
- Pose technology solutions to enable the business to meet/exceed those goals
Requirements:
- ">
- 4+ years of experience working on cloud platforms – AWS
- 3+ years of experience and expertise with DevOps pipelines for CMS projects
- 3+ years of experience in AEM platform
- 2+ years of experience in operation, monitoring tools like New Relic, Splunk, AppDynamics
- 4+ years of experience with Agile Product/ Project Delivery
Preferred Qualifications:
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- Experience working with AEM 6.0-6.5. AEM 6.5 is a plus
- Tuning and configuration of servers, processors
- Experience with working on AWS cloud and DevOps implementation
- Experience implementing technical solutions for B2B websites
- Desire to work within a fast-paced, iterative development environment, experience with Agile a strong plus
- Strong written and verbal communication skills
Salary Range:
$110,000 - $130,000 per annum
NTT DATA America strives to hire exceptional individuals who want to grow with us. We foster innovation, diversity, and inclusion, providing opportunities for professional growth and development.
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