Business Solutions Advisor
3 days ago
Company Overview:
FactsSet is a leading global provider of financial data and analytics solutions.
About the Role:
We are seeking a skilled Business Solutions Advisor to join our team in Hyderabad. As a key member of our Client Solutions group, you will be responsible for delivering exceptional support to our clients across various time zones.
Job Description:
- Provide expert-level telephone, email, instant message, and proprietary communication channel support to our clients.
- Support FactSet applications and collaborate with internal teams to resolve complex client queries.
- Create custom FactSet models and screens to meet client needs.
- Solve intricate financial queries using advanced web searching and analytical skills.
- Stay updated on market trends, products, and competitors to provide informed insights to clients.
- Maintain high-quality support standards and contribute to process improvements.
- Collaborate with cross-functional teams, including Sales and Product Development.
- Meet performance targets and goals through motivation and high work ethic.
- Pursue continuous learning and development opportunities.
- Adhere to FactSet policies and procedures.
Requirements and Qualifications:
- Bachelor's or Master's degree in Commerce, Business, or Finance.
- Fluency in English language.
- Strong analytical and problem-solving skills, along with experience in advanced web searching.
- Highly organized and proactive individual with excellent communication and interpersonal skills.
- Genuine interest or experience in financial markets.
- Ability to work independently using creative thinking without extensive direction.
- Strong work ethic and self-motivation.
- Positive team player attitude.
Estimated Salary Range: ₹800,000 - ₹1,200,000 per annum, depending on qualifications and experience.
Location: Hyderabad
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