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Business Solutions Advisor

1 month ago

Hyderabad, Telangana, India FactSet Full time

Company Overview:

FactsSet is a leading global provider of financial data and analytics solutions.

About the Role:

We are seeking a skilled Business Solutions Advisor to join our team in Hyderabad. As a key member of our Client Solutions group, you will be responsible for delivering exceptional support to our clients across various time zones.

Job Description:

  • Provide expert-level telephone, email, instant message, and proprietary communication channel support to our clients.
  • Support FactSet applications and collaborate with internal teams to resolve complex client queries.
  • Create custom FactSet models and screens to meet client needs.
  • Solve intricate financial queries using advanced web searching and analytical skills.
  • Stay updated on market trends, products, and competitors to provide informed insights to clients.
  • Maintain high-quality support standards and contribute to process improvements.
  • Collaborate with cross-functional teams, including Sales and Product Development.
  • Meet performance targets and goals through motivation and high work ethic.
  • Pursue continuous learning and development opportunities.
  • Adhere to FactSet policies and procedures.

Requirements and Qualifications:

  • Bachelor's or Master's degree in Commerce, Business, or Finance.
  • Fluency in English language.
  • Strong analytical and problem-solving skills, along with experience in advanced web searching.
  • Highly organized and proactive individual with excellent communication and interpersonal skills.
  • Genuine interest or experience in financial markets.
  • Ability to work independently using creative thinking without extensive direction.
  • Strong work ethic and self-motivation.
  • Positive team player attitude.

Estimated Salary Range: ₹800,000 - ₹1,200,000 per annum, depending on qualifications and experience.

Location: Hyderabad