Cloud Ambassador for Global Technology Solutions

1 week ago


Bengaluru, Karnataka, India myGwork Full time
About MyGwork and Amazon

At myGwork, we believe in fostering a culture of diversity and inclusivity. We are proud to partner with Amazon, an organization that shares our values. As a member of the AWS Support team, you will be part of a global network of professionals dedicated to delivering exceptional customer experiences.

Job Description

As a Cloud Support Engineer at Amazon, you will act as a 'Cloud Ambassador' across all cloud products. Your primary responsibility will be to assist customers in getting the most out of their Product and Support investment. This role requires strong technical skills, excellent communication abilities, and a passion for cloud computing.

Key Responsibilities
  • Leverage ground-breaking technologies to drive customer success
  • Apply advanced troubleshooting techniques to resolve complex issues
  • Cross-train and mentor new hires to ensure knowledge sharing and career growth
  • Participate in process improvement initiatives to enhance customer experience and compliance with global standards
Requirements

To succeed in this role, you will need:

  • Bachelor's degree or equivalent experience in a technical field
  • Minimum 2+ years of experience in database administration (Oracle/PostgreSQL) and basic knowledge of Linux/Windows fundamentals
  • Prior working experience with AWS services such as EC2, S3, EBS, RDS, Dynamo DB is highly desirable
  • Familiarity with security concepts, best practices, and monitoring tools
About the Team

AWS values diverse experiences and encourages candidates from non-traditional backgrounds to apply. Our inclusive culture empowers employees to deliver results for our customers. If you have a disability and require workplace accommodations, please visit our website for more information.



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