Senior Technology Operations Specialist

4 weeks ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time
Role Overview

About this position: Wells Fargo is seeking a highly skilled Tech Ops Expert to support the implementation of business solutions and drive tactical operations.

Responsibilities
  • Solution Implementation: Participate in and support the implementation of business solutions, identifying opportunities for process improvement and optimization.
  • Change Impact Assessment: Determine the impact of changes made to existing hardware, software, and schedules on business operations.
  • Tactical Issue Resolution: Review and resolve tactical issues, policies, or procedures that require immediate attention.
  • Application Validation: Perform daily validations of applications to ensure stability and functionality for business users.
  • Batch Job Monitoring: Monitor scheduled batch jobs and address any failures or disruptions promptly.
  • Critical Systems Audit: Conduct audits of complex critical systems to identify areas for improvement and ensure delivery of business processes.
  • New Product/Tool Implementation: Assess the impact of new products and tools on business operations and develop strategies to mitigate potential issues.
  • Business Continuity Planning: Develop and implement plans to minimize the impact of application and infrastructure failures on business delivery.
  • Stakeholder Communication: Provide technical information and recommendations to technology managers, functional colleagues, and stakeholders.
Requirements
  • Technology Operations Experience: 6+ months of experience in Technology Operations, or equivalent demonstrated through work experience, training, military experience, education.


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