Business Process Improvement Specialist
2 days ago
We are seeking a highly skilled and experienced Process Mining Analyst to join our team.
Job DescriptionA process mining analyst is responsible for analyzing business processes to uncover inefficiencies, bottlenecks, and areas for improvement. They will work closely with stakeholders to understand process workflows and pain points, gather and document requirements, and present findings and recommendations to management and stakeholders.
Key Responsibilities:- Data Handling: Extract data from various business systems and databases, cleanse and prepare data for analysis to ensure accuracy and consistency.
- Process Analysis: Utilize process mining tools to analyze business processes, identify patterns, deviations, and opportunities for process optimization, conduct root cause analysis to uncover underlying issues affecting process performance.
- Insights and Reporting: Develop dashboards and visualizations to present process insights, create detailed reports to communicate findings to stakeholders, provide recommendations for process improvements based on data analysis.
- Collaboration: Work closely with business units to understand process workflows and pain points, gather and document requirements for process analysis projects, present findings and recommendations to management and stakeholders.
- Bachelor's degree in Engineering, Information Systems, Computer Science, or Data Science, team player with strong communication, problem-solving, analytical skills, ability to work across time-zones to support global customers.
- Process and Data Analysis: Proven experience in analyzing business processes and conducting data analysis to identify inefficiencies and opportunities for improvement, hands-on experience performing root cause analysis to solve process-related challenges.
- Process Mining and Workflow Management Tools: Proficiency in using process mining tools such as Celonis, SAP-Signavio, Appromore, or Microsoft-Minit, ability to configure and utilize these tools for generating insights and optimization.
- Client Engagement and Consulting: Demonstrated success in consulting engagements with global customers, proven ability to gather and document requirements, communicate effectively, and present findings to clients.
As a member of our team, you will contribute significantly to developing and refining process insights, enhancing performance, and driving operational excellence.
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