Senior Technical Problem Solver

2 weeks ago


India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000

Are you looking for a role that combines technical expertise with exceptional customer service skills? As a Technical Support Engineer, you will be the primary contact for customers on support issues and product queries.

You will work on all matters related to our products & services for a variety of customers ranging from small & mid segment to large enterprises.

Your key responsibilities will include troubleshooting technical problems, effectively collaborating, communicating with, and escalating to other internal teams to deliver resolution for the customers.

The role requires delivering timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge sharing.

You will have the opportunity to develop your skills in a fast-paced environment and work with a talented team to drive business success.

This is an exciting opportunity for someone who is passionate about technology and customer service to join our organization and make a real impact.



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