Financial Services Expert
4 weeks ago
Job Summary
We are seeking a highly skilled and motivated Financial Services Expert to join our Client Solutions team at FactSet.
As a Financial Services Expert, you will be responsible for providing expert support to our clients globally through various communication channels.
Your key responsibilities will include answering client questions, supporting FactSet applications, creating custom FactSet models and screens, and solving complex financial queries.
You will also be required to have a proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel.
In addition, you will be expected to follow procedures for maintaining the highest level of quality support for all FactSet clients, share ideas and promote suggestions for improvement of workflows, and cooperate and liaise with other FactSet groups.
To be successful in this role, you will need to meet targets and goals set by exhibiting motivation and high performance.
You will also be required to attend internal meetings and training sessions and complete projects as requested.
Requirements
- Bachelor's or Master's degree preferably in Commerce, Business, or Finance
- English spoken fluently
- Strong analytical and problem-solving skills as well as experience in advanced web searching
- Highly organized
- Genuine interest or experience in financial markets
- Excellent communication and interpersonal skills
- Hardworking and proactive
- Ability to work independently using creative thinking without extensive direction
- Strong work ethic and highly self-motivated
- Positive team player attitude
- Willingness to work in U.S. shifts
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